BANDZCLUB RETURN & REFUND POLICY
At BANDZCLUB®, each order is prepared specifically for the customer. Please review your size, color, shipping address, and order details carefully before completing your purchase.
Returns
We accept eligible return requests within 14 days of delivery. Items must be unworn, unused, unwashed, unaltered, and in their original condition.
Before returning an item, customers must contact BANDZCLUB for authorization and return instructions. Items sent back without prior approval may not be accepted.
Damaged, Defective or Incorrect Items
Please inspect your order upon delivery. If your item arrives damaged, defective, misprinted, or you receive the incorrect item, contact BANDZCLUB within 7 days of delivery and include your order number, a description of the issue, and clear photos or video showing the problem.
Once the issue has been reviewed and approved, we will provide the appropriate resolution, which may include a replacement or refund.
Incorrect Size, Color or Customer Information
Please verify your size, color, shipping address, and other order information before checkout. Because products may enter production shortly after an order is placed, changes or cancellations cannot be guaranteed once production begins.
Final Sale & Non-Returnable Items
Items specifically marked Final Sale are not eligible for return unless they arrive defective, damaged, or incorrect. For hygiene reasons, certain products may also be non-returnable where applicable.
Return Shipping
Unless an item arrived defective, damaged, or incorrect, customers are responsible for applicable return shipping costs.
Refunds
Approved refunds will be issued to the original payment method after the return or claim has been reviewed. Please allow additional time for your bank or payment provider to process an approved refund.
Original shipping charges are generally non-refundable unless the order was defective, damaged, incorrect, or otherwise required by applicable law.
Order Cancellations
Contact BANDZCLUB as soon as possible if you need to cancel an order. Once an order has entered production, we cannot guarantee that it can be canceled or modified.
Contact Us
For questions regarding returns, refunds, damaged items, or your order, contact:
BANDZCLUB®
Email: [Bandzclubllc@gmail.com]